Contact Us

Effective Date: August 16, 2026

We’re Here to Help

At CHLOE WEAR LTD, we aim to provide clear and helpful customer support throughout your shopping experience.

Whether you have a question about a product, need help with an order, want to check delivery information, or need assistance with a return or exchange, our support team is available to help.

For online retailers, providing clear business identity, address, and contact information is an important part of transparent customer information.

Customer Support

Email: payment@chloewear.net
Phone: +44 7488511632

For questions regarding an existing order, please include your order number in your message so that we can locate your purchase more efficiently.

Business Information

CHLOE WEAR LTD

7A North Street
Newport, Gwent
United Kingdom
NP20 1JZ

Website: chloewear.net

What Can We Help With?

Our customer support team can assist with enquiries concerning:

• Product information

• Size and fit questions

• Order status

• Payment and checkout

• Delivery information

• Tracking enquiries

• Returns and exchanges

• Refunds

• Damaged or incorrect items

• General website enquiries

Order Enquiries

If you are contacting us about an existing order, please provide your order number together with the email address used when placing the order.

For product-related issues, photographs or other relevant information may be helpful when reviewing your enquiry.

Please do not send your full payment card number, CVV/security code, password, or other sensitive payment credentials by email.

Returns & Exchanges

If you need to return or exchange an item, please review our Returns + Exchanges Policy before sending anything back.

We recommend contacting our support team first so that we can provide the appropriate instructions for your request.

Payment Questions

If you experience a payment problem during checkout, please first check that your billing and payment information has been entered correctly.

If the issue continues, you may wish to contact your bank or payment provider. You can also contact us for assistance with an order or checkout-related enquiry.

Customer Enquiries

We aim to respond to customer enquiries as promptly as reasonably possible.

Response times may vary depending on enquiry volume, weekends, public holidays, and the complexity of the request.

We appreciate your patience and will make reasonable efforts to provide useful information and assistance.

Contact Details

CHLOE WEAR LTD
7A North Street
Newport, Gwent
United Kingdom
NP20 1JZ

Email: payment@chloewear.net
Phone: +44 7488511632
Website: chloewear.net

Thank you for choosing CHLOE WEAR LTD. We value clear communication and aim to make every customer interaction as straightforward as possible.

Last Updated: August 16, 2026